Terms and Conditions (VERSION 01 October, 2018)
Welcome to Localbusinessclubs.com(the “Website”). The Website, is owned and operated by Localbusinessclubs . Local business clubs is a company registered in England and Wales (company number 11560927) our registered office and address for correspondence is:
1 cochrane house
LBC provides services to you subject to the notices, terms and conditions set forth herein. You understand that your use of the website constitutes your consent to, and agreement to, abide by the most current version of these terms and conditions (the “Terms”). We may at any time revise these terms and conditions by updating the Terms. The most up to date version of the Terms will always be available for your review at the bottom of the Website.
You agree to be bound by subsequent revisions and agree to review the Terms periodically for changes to the terms and conditions. We may also offer other services from time to time that are governed by different and/or additional terms and conditions. When you use any of our other services (including but not limited to user-generated content, contests, promotions), you will also be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and such rules, guidelines, policies, terms and conditions applicable to such service are hereby incorporated into the Terms by this reference.
What are ‘cookies’?
‘Cookies’ are small text files that are stored by the browser (for example, Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store things like user preferences. You can think of cookies as providing a ‘memory’ for the website, so that it can recognise you when you come back and respond appropriately.
These cookies allow us to know whether or not you’ve seen an advert or a type of advert, and how long it is since you’ve seen it.
We also set anonymous cookies on certain other sites that we advertise on. If you receive one of those cookies, we may then use it to identify you as having visited that site if you later visit Local business clubs. We can then target our advertising based on this information.
How do I turn cookies off?
It is usually possible to stop your browser accepting cookies via Google’s opt out https://tools.google.com/
When you make use of the www.localbusinessclubs.com(‘localbusiness clubs’) website, localbusiness clubs LTD processes personal data. We will use your personal data legitimately and responsibly in line with applicable privacy laws and regulations.
In this Privacy Statement, we describe who we are, how and for which purposes we process your personal data within Localbusinessclubs LTD, how you can exercise your privacy rights, and all other information that may be relevant to you.
We have done our best to provide you with all information in a clear and readable format. However, if you have any questions about our use of your personal data after reading this Privacy Statement, you can contact us through the contact details provided below.
Who are we?
Localbusiness clubs UK is the data controller for Localbusiness clubsLTD activities. Our contact details are:
1 cochrane house
For which purposes do we process your personal data?
Localbusiness clubs LTD processes your personal data for the following purposes:
We process your personal data to prepare, receive and carry out the purchase agreement(s) as agreed upon.
Back office activities – We process your personal data for administrative and financial business activities, such as reporting and the managing and processing of invoices and collections.
Communication, marketing and loyalty program purposes – We process your personal data for the purposes of customer service and support, to manage our relationship with you, to carry out marketing activities, to make (personalised) offers, to include you in our loyalty program, and/or to provide and share information about our services.
Legal purposes – We process your personal data for identification purposes, to counter fraud, to perform audits, to initiate legal action, to secure safety within the company and to comply with legal obligations.
What personal data do we collect about you?
Contact details (name, address, e-mail, telephone number)
Company details (address, VAT number,)
Order details (date and item of purchase, order status, order amount, order price, etc.)
Customer service details (contact with our customer service or digital and/or written correspondence)
Web details (cookies, etc.)
On which legal grounds do we base the processing of your personal data?
To be lawful, each processing of personal data has to be based on a so called ‘legal ground’ as listed in the EU General Data Protection Regulation (GDPR). We process personal data associated with local business clubs LTD based on four legal grounds;
for the performance of a (service) contract with you; or
(3) for compliance with a legal obligation; or
(4) for legitimate interests pursued by us; or
(4) your consent.
Performance of a contract
We use your personal data for processing necessary for performance of the service contract with you. Without this data, we would not be able to fulfil our side of the contract. The processing of orders and service requests falls under this legal ground.
We are legally obliged to process your personal data in order to comply with fiscal and other legal obligations.
We use your personal data for our legitimate interests:
To be able to maintain a lasting relationship with you as a customer and to offer you products and services (e.g. direct marketing).
To be able to detect fraud and security incidents on our website.
To defend ourselves in legal proceedings.
To improve the effectiveness of our service through statistical analysis
We may use personal data in a personal, pseudonymous form to understand how we can develop and improve the service, as well as for reporting purposes, general statistical and analytical purposes. When circumstances make this necessary we may process personal data for fraud investigation or to fulfil legal obligations. Processing personal data for these purposes serves a legitimate business interest of ours.
In those cases where the previous three legal grounds do not apply, we process data with your unambiguous consent.
Note that you can always withdraw your given consent. Under the headline ‘Can you withdraw you given consent later on?’ you can read how to do so.
To whom do we provide your personal data?
We can provide your personal data to third parties in accordance with this Privacy Statement and in so far as permitted by law. Without your consent, we will not provide your personal data to recipients for their own marketing purposes.
Your personal data can be received by the following categories of recipients:
Internal Departments and Group companies
We may share personal data internally with other departments (such as Accounts Receivable) and with other entities of local business clubs LTD for the purpose of providing you with information, products and/or services (such as registration and customer support), the development of new products, websites, applications, services, promotions and communication, and to prevent, trace and examine possible illegal activities, infringements of our policies, fraud and/or breaches of our data security.
We may provide your personal data to supervisory authorities such as Tax and Customs Administration, the police and other statutory bodies. We provide your personal data:
To comply with a statutory obligation or court order; or
If this is necessary to prevent, trace or prosecute criminal acts; or
If this is necessary to enforce our policies, or to protect the rights and freedoms of others.
Business service companies (data processors)
We make use of business service companies to help us execute our business. These organisations act only on our instructions and are contractually bound by us not to use your data for their own purposes.
Payment service providers
When you purchase a service/product, you will also receive a request to provide your payment details. Those personal data may be collected and processed directly by the payment service provider. This provider is responsible for processing your payment details within the limits set by law.
In certain cases, we may provide your personal data to third parties. We refer specifically to third parties which belong to the Local business clubs LTD or parties which will be part of the Localbusiness clubs LTD and/or its legal successor as a result of a restructuring, merger or acquisition.
How do we store your personal data?
Your personal data will be removed or made anonymous when your personal data is no longer necessary for the purposes set out in this privacy statement.
There are instances where certain elements of your personal data are stored for a longer period of time due to certain legal obligations set out by public institutions. We may also store elements of your personal data for our own legitimate interest, such as detecting fraud, handling potential disputes, or facilitating our contractual arrangements with third parties such as vendors.
How can you exercise your privacy rights (data subject rights)?
At any desired moment, you can request to access, rectify or erase your personal data or you can object to direct marketing and profiling. In addition to this, you may also have the right of restriction of processing concerning your personal data, the right to object to processing as well as the right to data portability. These rights are known as your ‘data subject rights’.
To invoke your data subject rights, please contact us by using the contact details at the bottom of this Privacy Statement.
Please keep in mind that we may ask for additional information to verify your identity.
If you no longer want to receive direct marketing communication, please contact us by using the contact details at the bottom of this Privacy Statement.
Can you withdraw your consent?
Once given, you may always withdraw your consent. Please keep in mind that withdrawal does not have retrospective effect.
You can withdraw your consent for commercial communications using the unsubscribe link in the last communication you received.
If you want to withdraw your consent for other processing activities, please contact us by using the contact details at the bottom of this Privacy Statement.
Can you lodge a complaint?
You can lodge a complaint with us via the contact details at the bottom of this Privacy Statement. Furthermore, you can lodge a complaint via the UK Data Protection Authority ‘Information Commissioner’s Office (ICO)’, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, UK.
How can I contact Localbusinessclubs LTD?
If you have any questions about the way we process your personal data that are not answered by this privacy statement, please contact:
When was the last modification made to this Privacy Statement?
This Privacy Statement applies since 25th May 2018. The last modifications to this Privacy Statement were made on 24th May 2018.
USE OF THE WEBSITE
You represent and warrant that you are at least 18 years of age or visiting or utilizing a Website under the supervision of a parent or guardian. If you are under 18 years of age, you may use the Website only with involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
Subject to the terms and conditions of the Terms, LBC hereby grants you a single, non-exclusive, non-transferable, non-sublicensable limited personal license to access and use the Website conditioned on your continued compliance with the terms and conditions in the Terms. This license allows for accessing and use of the Wesbite only for its intended purpose. This includes shopping for personal items sold within the Website and for browsing. This does not include any commercial use or use on behalf of any third party, except as explicitly permitted by us in advance. Any breach of the Terms shall result in the immediate revocation of the license granted in this paragraph, without notice to you. No part of the Website may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Local business clubs. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of local business clubs without express written consent. You may not use any meta tags or any other “hidden text” utilizing Local business clubs’s name or trademarks without the express written consent of Local busniness clubs. You may not misuse the Website. You may use the Website only as permitted by law. The licenses granted by Local business clubs terminate if you do not comply with the Terms.
Much of the information, data, and images on the Website are updated on a real time basis and are proprietary or may be licensed to us by others. Therefore, except as permitted in the above paragraph, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, hack or otherwise exploit this Website or any portion of it unless expressly permitted by us in writing prior to such action. With the exception of web browsers and smartphone operating systems, you agree not to use any software, program, application or any other device to access or log on to Localbusiness clubs’s computer systems or website or to automate the process of obtaining, downloading, transferring or transmitting any content, information to or from Localbusinessclubs’s computer systems or Website. You agree not to alter or misuse screenshots obtained from the Website or use product images outside of the Website.
You may not make any commercial use of any of the information provided in the Website or make any use of the Websites for the benefit of another business unless explicitly permitted by us in advance.
We reserve the right to refuse service, terminate accounts, suspend accounts, prevent the application of a promotional code, and/or cancel orders at our discretion, including, without limitation, if we believe that customer conduct violates applicable law, is harmful to our interests, is in violation of the Terms, or is against the spirit of a particular promotion.
Minimum Order Requirements: Our min qty is £80.
In connection with your use of our Website, your account, or the services provided thereunder, or in the course of your interactions with us, a user or a third party, you will not:
breach the Terms or any other agreement that you have entered into with us (including a policy);
act in an unauthorized, deceptive, fraudulent or otherwise unlawful manner;
abuse or exploit the terms of any promotional offer, discount or coupon offering;
violate any law, statute, ordinance, or regulation (for example, those governing financial services, consumer protections, unfair competition, anti-discrimination or false advertising);
infringe Local business clubs’s or any third party’s copyright, patent, trademark, trade secret or other intellectual property rights, or rights of publicity or privacy;
act in a manner that is defamatory, trade libelous, unlawfully threatening or unlawfully harassing;
provide false, inaccurate or misleading personal information;
create more than one account for yourself, through, among other methods, using a name that is not yours, using temporary email address(es) or phone number(s), or providing any other falsified personal information;
send or receive what we reasonably believe to be potentially fraudulent funds;
refuse to cooperate in an investigation or provide confirmation of your identity or any personal information you provide to us;
use an anonymizing proxy;
control an account that is linked to another account that has engaged in any of these restricted activities;
control or possess more than one account without authorization from local business clubs
conduct your business or use the services in a manner that results in or may result in complaints, disputes, claims, reversals, chargebacks, fees, fines, penalties and other liability to us, a user, a third party or you;
disclose or distribute another user’s personal information to a third party, or use the information for marketing purposes unless you receive the users express consent to do so;
send unsolicited email to a user or use the services to collect payments for sending, or assisting in sending, unsolicited email to third parties;
take any action that imposes an unreasonable or disproportionately large load on our infrastructure;
use any robot, spider, other automatic device, or manual process to monitor or copy our Website without our prior written permission;
take any action that may cause us to lose any of the services from our internet service providers, payment processors, or other suppliers; or
use the service to test credit card behaviors.
As a user, you agree to receive newsletters and promotional emails including third party offers.
Third Party Sites & Ads. The Website might contain links to third party websites, services, and advertisements for third parties (collectively, “Third Party Sites & Ads”). Such Third Party Sites & Ads are not under the control of Company and Company is not responsible for any Third Party Sites & Ads. Company provides these Third Party Sites & Ads only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third Party Sites & Ads. You use all Third Party Sites & Ads at your own risk. When you link to a Third Party Site & Ad, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third Party Sites & Ads.
INFORMATION AND PRODUCT DESCRIPTIONS
Submissions or opinions expressed on the Website are that of the individual expressing such submission or opinion and may not reflect our opinions. Unless we expressly state otherwise, we do not endorse any submission or opinion expressed by a third party on our Website.
Any product representations or warranties expressed on the Website are that of the vendor, manufacturer, distributor or supplier and are not made by us. Such representations and warranties include, but are not limited to vendor promises visible on the packaging of the product and hence in the product image within the Website.
The Website may make available certain data, news, research, statistics, stories, product descriptions, labels, ingredient lists, product photographs, other photographs and opinions or other information (collectively “Information”) that we may have prepared ourselves or that has been independently obtained by other services and individuals, including news wires, statistics providers, journalists, authors and other providers (collectively the “Information Providers”). We do not represent, warrant, guarantee or certify the accuracy (or that such Information is error-free), completeness, reliability, currentness, timeliness or correct sequencing of the Information made available therein. You agree that neither Localbusinessclubs, nor the Information Providers shall be liable in any way for the accuracy, completeness, timeliness or correct sequencing of the Information, or for any decision made or action taken by you relying upon the Information. You further agree that neither Localbusinessclubs, nor the Information Providers will be liable in any way for the interruption of any data, Information or other aspect of the Website. You understand that none of the Information available through the Website constitutes a recommendation or solicitation to take or not take any particular action.
DISCLAIMER: WHILE WE WORK TO ENSURE THAT PRODUCT INFORMATION IS CORRECT, ON OCCASION MANUFACTURERS MAY ALTER THEIR INGREDIENT LISTS. ACTUAL PRODUCT PACKAGING AND MATERIALS MAY CONTAIN MORE AND/OR DIFFERENT INFORMATION THAN THAT SHOWN ON OUR WEBSITE. WE RECOMMEND THAT YOU DO NOT SOLELY RELY ON THE INFORMATION PRESENTED AND THAT YOU ALWAYS READ LABELS, WARNINGS, AND DIRECTIONS BEFORE USING OR CONSUMING A PRODUCT. FOR ADDITIONAL INFORMATION ABOUT A PRODUCT, PLEASE CONTACT THE MANUFACTURER. CONTENT ON THIS SITE IS FOR REFERENCE PURPOSES AND IS NOT INTENDED TO SUBSTITUTE FOR ADVICE GIVEN BY A PHYSICIAN, PHARMACIST, OR OTHER LICENSED HEALTH-CARE PROFESSIONAL. YOU SHOULD NOT USE THIS INFORMATION AS SELF-DIAGNOSIS OR FOR TREATING A HEALTH PROBLEM OR DISEASE. CONTACT YOUR HEALTH-CARE PROVIDER IMMEDIATELY IF YOU SUSPECT THAT YOU HAVE A MEDICAL PROBLEM. INFORMATION AND STATEMENTS REGARDING DIETARY SUPPLEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR HEALTH CONDITION. WE ASSUME NO LIABILITY FOR INACCURACIES OR MISSTATEMENTS ABOUT PRODUCTS.
Weights, Measurements, and Descriptions. It may not be possible to obtain certain items that are of the exact weight or size specified. Thus, we reserve the right to provide you with product information within a reasonable percentage of the requested weight or size. Product images used on our site are intended to represent brands or types of products and may not represent the exact size, flavor, type, quantity, or other specific details about the product you are purchasing. All product descriptions used on our Website are believed to be accurate, however we cannot be held liable for unintentional inaccuracies or product sizes that are unexpectedly changed by the manufacturer. If a product you have selected is not in stock we reserve the right to, at our discretion, replace the product with an equivalent or similar product or refund you for the item. Similar items may be the same brand but a different type, size or flavor, or may be the same type of product but a different brand, size or flavor. Price adjustments for alternate products will not be requested by us nor extended to you in the event of a product substitution.
If a product offered by Local business clubs is not as described, your sole remedy is to return it to us promptly in unused condition. If you find a description in poor taste, please notify firstname.lastname@example.org and it will be edited in our sole discretion.
If you create an account we will either assign an account identification to enable you to access and use certain portions of the Website. Each time you use a password or identification, you will be deemed to be authorized to access and use the Websites in a manner consistent with the terms and conditions of the Terms, and we have no obligation to investigate the authorization or source of any such access or use of the Website. You will be solely responsible for all access to and use of the Website by anyone using the password and identification originally assigned to you whether or not such access to and use of the Website is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation, financial obligations) incurred through such access or use. In order to mitigate damages, if you believe someone placed an unauthorized order on your behalf, you agree to notify localbusiness clubs or email@example.com as early as practicably possible. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.
For the sake of clarity, YOU ASSUME THE ENTIRE RISK FOR THE FRAUDULENT, UNAUTHORIZED OR OTHERWISE IMPROPER USE OF YOUR PASSWORD. WE SHALL BE ENTITLED TO RELY ON THE GENUINENESS AND AUTHORITY OF ALL INSTRUCTIONS RECEIVED BY US WHEN ACCOMPANIED BY SUCH PASSWORD, AND TO ACT ON SUCH INSTRUCTIONS.
The value of savings we report are based on a comparison of prices for bulk or wholesale sizes of products available on the Website against the prices for equivalent products (including retail sizes) available on national e-commerce websites, grocery stores or high street stores. For a list of all the stores used for comparison, please contact us at firstname.lastname@example.org Whilst we endeavor to keep these price comparisons live, there may be certain cases in which a competitor pricing has changed which has not been updated on our website; in these cases we cannot be held liable for unintentional inaccuracies We also try to correct any errors or omissions as soon as we can after being notified of them. However, we are not able to guarantee that the material on the Site is accurate and free from errors or omissions at all times.
COMMUNICATIONS (Reviews & Comments)
The Website may permit you to post reviews, pictures, comments and other content; and submit suggestions, ideas, comments, questions or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, abusive of the character margins, an obscene image derived from keyboard characters, infringing of intellectual property rights or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, chain letters, mass mailings or any form of “spam.” Anything that you submit or post in the Websites and/or provide us, including without limitation, ideas, know-how, techniques, questions, reviews, images, videos, comments, and suggestions (collectively, “Submissions”) is and will be treated as non-confidential and nonproprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become our sole and exclusive property and shall not be returned to you.
You may not use a false email address, impersonate any person or entity or otherwise mislead as to the origin of your content. Local business clubs reserves the right (but not the obligation) to remove or edit such content, but does not regularly monitor posted content. Localbusiness clubs takes no responsibility and assumes no liability for any content posted by you or any third party.
Without limiting any of the foregoing, Localbusiness clubs is free to use any ideas, concepts, know-how or techniques contained in any communication you send to Localbusinessclubs for any purpose whatsoever, including, but not limited to, developing and marketing products using such information.
You agree to indemnify and hold local business clubs and its affiliates, officers, directors, members, shareholders, agents, suppliers, distributors, employees, contractors and licensors harmless from any claim, demand, damages, penalties, fines, costs, amounts paid in settlement, liabilities, obligations, taxes, liens, losses, expenses, fees and court costs and reasonable legal fees and expenses incurred in connection with any litigation or order made by any third party arising out of your violation of the Terms.
RISK OF LOSS
All items purchased from Local business clubs are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
RETURNS, REFUNDS AND TITLE
We do not take title to returned items until the item arrives at our depot. At our discretion, a refund may be issued without requiring a return. In this situation, we do not take title to the refunded item.
MODIFICATIONS TO THE WEBSITE AND REWARDS PROGRAM
Localbusiness clubs reserves the right to terminate, modify, cancel or discontinue, temporarily or permanently, all or any portion of the Website with or without notice. Localbusinessclubs reserves the right to terminate, discontinue, modify or cancel Localbusinessclubs Rewards and/or the Terms or any policy, FAQ, or guideline pertaining to localbusiness clubs Rewards at any time and in its sole discretion without notice to you. Any changed or modifications will be effective immediately upon posting the revisions to www.localbusinessclubs.com and you waive any right you may have to receive specific notice of such changes or modifications. Your participation in localbusinessclubs.com Rewards confirms your acceptance of the Terms and any such changes or modifications; therefore, you should review the Terms and applicable policies frequently to understand the terms and conditions that apply to localbusinessclubsRewards. If you do not agree to the Terms, you must stop participating in localbusinessclubs Rewards. You agree that localbusinessclubs will not be liable to you or to any third party for any such modification, suspension or discontinuance.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall within a reasonably practicable amount of time issue a credit to your credit card account in the amount of the charge.
We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact email@example.com
Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding the Website to firstname.lastname@example.org